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Preparing a draft does not upload it. When online submission is available, your details are sent to Tiantai Biotechnology’s protected inbox only after you consent and confirm submission. Authorised staff use them to respond to your inquiry. Keep the receipt number; it does not confirm an order or sample approval. Submission uses a necessary security cookie, not advertising tracking. Do not include identity documents, payment information or unrelated sensitive details.
Email, phone, WeChat and QR destinations are handled by their respective providers. To request correction or deletion of inquiry information you have sent us, contact our business email. Usage statistics such as page views and clicks do not include inquiry text, contact details or pet-health information.
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Optional statistics help us understand which products and guides are useful. Nothing is collected for these statistics before you allow them. Declining does not affect browsing, videos or inquiries.
We count page views and selected interactions, using broad device and referral categories. We do not collect your name, contact details, inquiry text, search terms or a visitor identifier for these statistics. These counts are not visitor numbers.
Your choice is remembered on this browser and site for up to 90 days. You can change it here at any time; each domain and device has its own setting. Browser privacy signals take priority. Withdrawal stops new statistics, but cannot retract requests already sent or identify your past events without a visitor identifier.
Anonymous statistics are retained for 90 days and then removed in scheduled batches. Encrypted backups expire separately through a three-daily-copy rotation. Inquiries and account records are not part of this statistics cleanup.